Support: 013873 75735

Privacy Policy

Introduction to our Privacy Policy

Keynect web design and hosting is a privately owned UK business serving Canonbie, Langholm, Hawick and Carlisle & Cumbria and throughout the UK. We deliver Internet services and web sites, and offer a varied range of host services that include email, hosting, domain registration, virtual photography, and web design. Our trading address is: 11 Moss Place Newcastleton, Roxburghshire, TD9 0RX. Tel: (013873) 75735/79061.

Types of Information Gathered

We gather information to manage web hosting service's and resources as follows:
Data that customers provide to Keynect is submitted in the strictest confidence and used for Keynect sole internal use. This data includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or subscription forms. Data captured when customer's register for or purchase products on a Keynect web site, as well as during a visit with another Keynect affiliate customer. All information may also be stored for the sole use of Keynect for managing accounts and maintaining site service's. We do not share our customers information with any other organization or company.

Opt Out of Keynect communications

Keynect will accept, acknowledge and maintain any customer's request to opt out of either future communication from Keynect through email phone, fax, or normal mail.

Cookies Policy

When visiting pages on our web site we would like to use tracking technologies that automatically record and store information about you and your visit. This can include using a "cookie" or "session cookie" which would be stored on your browser. If you continue to use this site you are granting permission to use cookie(s). Please note that if you withhold your consent to use such technology certain functionality of this web site may be affected and you will not be able to access some web pages on this site.

With most Internet Browsers you can configure your browser so that it refuses new cookies, prompts you to accept cookies or disables cookies altogether. Search your browser help files to manage cookies.

We automatically collect and store only the following information about your visit

  • Internet domain and IP address from where you access our web site.
  • The type of browser software and operating system used to access our web site.
  • The date and time you access our web site.
  • The pages you enter, visit and exit our web site from.
  • If you linked to our web site from another web site, the address of that web site is recorded.

We use the Cookie information collected to improved our services and features, we also use it to analyse how many visitors come to our site and also record the visitors geographical information. The information also tells us about the browser that you use to access our site so we can develop web sites that are always easily accessible. If you continue to use this web site you are agreeing to our Cookies Policy!

Any queries or questions

If you have any questions or concerns about the information we hold or you request to opt out of future communications, please contact our admin department via email admin @ keynect.co.uk or contact us at 11 Moss Place Newcastleton, Roxburghshire, TD9 0RX. Tel: (013873) 75735/79061.

E-mail addresses

Keynect web sites may recognize some server information each time a visitor logs on, but it cannot capture any email address, unless you choose to supply us with an email address. If you find that we have been wrongly given your email or any other personal details, contact our admin department at the above address to have it removed.